A key breaking in a lock is more than a minor inconvenience; it’s a sudden and frustrating problem that can bring your day to a halt. Whether you’re rushing to a meeting in the City, returning home to your flat in Greenwich, or securing your business premises in Chelmsford, a snapped key requires immediate, expert attention.
At KeyPros, we understand the urgency and stress of this situation. As London’s leading specialist locksmith for residential and commercial properties, we provide a rapid, reliable, and professional broken key extraction service across London, Essex, and Kent. This guide will walk you through everything you need to know about broken key extraction, from the causes and techniques to the advanced tools we use to resolve the problem efficiently and without damaging your valuable locks.
Before we discuss the solution, it’s important to understand why keys break in the first place. It’s rarely a simple matter of force and is usually caused by a combination of factors:

When a key breaks, a fragment of the metal—often the sharp, serrated part known as the bit or blade—becomes lodged deep inside the lock’s cylinder, making it impossible to insert a new key or operate the lock.
Attempting to remove a broken key yourself with improvised tools like pliers, tweezers, or glue is almost always a recipe for disaster. You risk pushing the fragment deeper, scratching the delicate internal pins, or permanently damaging the lock cylinder, turning a simple extraction into a costly lock replacement.
When you call KeyPros for key extraction in London, you are calling a certified, highly trained specialist. Our process is methodical, non-destructive, and designed for a first-time fix.
1. Initial Assessment and Diagnosis Our expert locksmith will first assess the situation. They will identify the type of lock (Yale, Mortice, Euro Cylinder), the brand, and the position of the key fragment. This initial diagnosis informs the choice of tool and technique for the safest and most effective extraction.
2. Selecting the Right Tool for the Job We possess an extensive arsenal of specialist extraction tools, far beyond what a typical DIY kit contains. The choice of tool is critical and depends on the lock and the key’s position.
3. The Extraction Process: Precision and Patience The actual extraction is a delicate operation. Our locksmith will work methodically, using lubricants like graphite powder or Teflon-based sprays to ease the process. These lubricants reduce friction without gumming up the lock mechanism. The extractor is inserted, engaged with the broken key, and a steady, gentle pressure is applied to withdraw the fragment. Our technicians are trained to feel for the subtle feedback from the lock, ensuring the key is being gripped correctly before it is removed.
Modern properties, both residential and commercial, are often fitted with high-security locks from leading brands like Mul-T-Lock, Assa Abloy, Yale, Chubb, and EVVA. These locks have complex, patented keyways and internal mechanisms that require specialised knowledge to work on without voiding warranties or compromising security.
KeyPros technicians are experts in handling these sophisticated systems. For key extraction in high-security locks, we may use:
Our goal is always to perform a non-destructive entry and extraction, preserving the integrity and security of your existing lock.
KeyPros is dedicated to serving the Greater London area, along with the key neighbouring counties of Essex and Kent. Our strategically located mobile workshops and teams ensure a rapid response wherever you are.
When you choose KeyPros for key extraction in London, Essex, or Kent, you are choosing a service built on trust, expertise, and professionalism.
Once the broken key fragment is successfully removed, we can check the health of your lock and advise on any necessary maintenance or lubrication. If the key was broken due to a worn lock, we can also discuss lock replacement or repair to prevent future issues.
For businesses, we offer master key systems and key management advice to reduce the risk of key-related problems across your premises. For homeowners, we can cut you a brand-new, perfectly fitting spare key on the spot from our mobile van, ensuring you have a reliable backup.
A broken key is a problem that requires an expert solution. Don’t risk damaging your lock or your security. For fast, professional, and effective broken key extraction in London, Essex, or Kent, trust the specialists at KeyPros.
If you have a broken key, call KeyPros now for immediate assistance. Our expert technicians are ready to help.
